Item Conditions

Item Condition Guide

Our goal is to make sure you are 100% happy with your purchase. We are extremely selective with the items we accept for sale and the condition these items are in. We carefully inspect each item at least 3 times for flaws and/or issues before adding it to our closet, so please shop with confidence!

Our items are brand new, new without tags, like-new if a particular item was a floor/display model and lightly-worn condition. All of our secondhand items are in either pristine condition (no visible signs of wear) or excellent condition (lightly worn) and carefully cleaned according to the manufacturer’s care instructions. For details on a specific item please carefully read the item description or send us a message and a membership specialist will gladly assist you.

As a member, you can expect to see clear and accurate item descriptions to let you know whether you are getting something brand new, pre-loved, or vintage.

For more details, please see the image below.

Items We Do Not Resale

The Yuppie Closet will not offer the following pre-owned items:

Swimwear

Underwear

Athletic wear

Costume jewelry

Rain boots

Snow boots

The items listed above will only available brand new with tags or new without tags.

We do not resale items that are damaged or stained.

We do not resale items with loss of shape, holes, sweat marks, worn-out material, tears, ordors & discoloration.

Acceptable Flaws

Some new with tag items or pre-loved  item may show the follwing:

Storage marks (eg. hanger pressure marks)

Small manufacture defects (eg. glue marks)

Faint scuffs/scartches on bags, jewelry & watch hardware (eg. clasps, buttons, zips etc.)

Small snags

Small pulled threads

Light pilling

FAQ

How does The Yuppie Closet authenticate?

We can guarantee authenticity on every item that we sell or you get your money back! We follow brand specific authentication guidelines and we work with authentication experts to inspect and examine the item’s material, workmanship, tags, labels, logos, hologram stickers, date and/or serial codes to identify the time period of each piece. As an added bonus, we also have over a decade long 5-star eBay reputation.

Please note, we are not an authorized reseller of any of the brands that we are selling. Brands sold are not partnered with or affiliated with The Yuppie Closet.

What happens if  I receive my item damaged?

We do our best to provide our members with clear photographs and even video too. If you feel an item was not as described, please contact us within 3 days of your delivery and a membership specialist will resolve your matter as quickly as possible.

What if I receive the wrong item?

Contact us immediately here and a membership specialist will resolve your matter quickly.